Missing, Incorrect, or Damaged Product(s) Received

The order I received is incorrect
If you've received the wrong order, our customer support team will make it right.  Please submit a customer support ticket using the link in this p...
Tue, 22 Mar, 2022 at 10:36 AM
I received notification that my package was successfully delivered, but I have not received it. What should I do?
Please refer to the UPS website here. The UPS delivery agent will make a best effort to leave your package in the requested location. If there is no other l...
Mon, 10 Jan, 2022 at 12:01 PM
My order arrived damaged, what should I do?
If your order arrived damaged, we kindly ask you review the two categories below to decide where your order fits best:  1. Courier Damage: My order arri...
Mon, 10 Jan, 2022 at 4:40 PM
My rapid antigen test kit is missing parts
If your rapid antigen test kit is missing parts, please submit a customer support ticket and our team will be happy to help you resolve the issue.  In o...
Thu, 13 Jan, 2022 at 11:38 AM