Online Order FAQs
At this time, due to an extremely high volume of orders, we are unable to provide customized order updates beyond what is showing on your order status page....
Thu, 13 Jan, 2022 at 2:52 PM
Order Confirmation Email - After placing an online order with us, you will receive an order confirmation email in your inbox. This email has specific detail...
Tue, 22 Mar, 2022 at 10:42 AM
If you've viewing a product that is currently out of stock and you would like to be notified when it's restocked, you can use the email form embedde...
Mon, 10 Jan, 2022 at 5:27 PM
Due to the large volume of orders, we may adjust the pre-order timeline for certain products depending on the demand and the number of pre-orders placed. Pl...
Mon, 10 Jan, 2022 at 5:38 PM
We will be substituting all outstanding BTNX Rapid Response 5-Pack orders for Artron COVID-19 Rapid Antigen Test 5-Packs. Based on ongoing delays with ...
Fri, 11 Feb, 2022 at 4:26 PM